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Claims Review Highlights the Cost of Slow Communication Claims Review Highlights the Cost of Slow Communication
03 Nov 2026: Paige Estritori

A new Life Code Compliance Committee inquiry has put renewed pressure on life insurers to improve the way they manage longer-running total and permanent disability and income protection claims, after finding that avoidable communication and information-gathering issues can add to an already stressful claims process. - read more
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Commercial Property Insurance Articles

Is Commercial Property Insurance Mandatory for Businesses?
Is Commercial Property Insurance Mandatory for Businesses?
Commercial property insurance is designed to help protect business premises, equipment, stock and other physical assets from insured events such as fire, theft, vandalism, storm damage and other property-related risks. It may not be mandatory for every business, but it is often an important part of managing the financial impact of unexpected damage or disruption. - read more
Natural Disasters and Your Commercial Property: Is Your Insurance Adequate?
Natural Disasters and Your Commercial Property: Is Your Insurance Adequate?
Australia is known for its diverse landscapes, but one of the harsher realities it faces is the increasing frequency of natural disasters. From bushfires in the outback to devastating floods in urban areas, these events can have severe implications for commercial properties. Business owners must navigate the challenges of not only protecting their assets but also ensuring the continuity of their operations. - read more
How Deductibles Impact Your Commercial Property Insurance Premiums
How Deductibles Impact Your Commercial Property Insurance Premiums
When it comes to commercial property insurance, a deductible is the amount of money a policyholder agrees to pay out-of-pocket before the insurance coverage kicks in. This can be a fixed dollar amount or a percentage of the total insured value. Understanding how deductibles work is crucial for any landlord or business owner seeking to protect their assets effectively. - read more
Is Commercial Property Insurance Mandatory? What Every Landlord Should Know
Is Commercial Property Insurance Mandatory? What Every Landlord Should Know
Commercial property insurance is a type of coverage designed to protect property landlords and investors from various risks. It typically encompasses buildings, equipment, and other assets associated with commercial spaces. Understanding this insurance is crucial for anyone involved in property leasing or investment, as it can safeguard against significant financial loss. - read more
Commercial lease insurance responsibilities for landlords and tenants
Commercial lease insurance responsibilities for landlords and tenants
In a leased commercial property, insurance responsibility is usually divided between the landlord, the tenant and sometimes a strata or owners corporation. The lease, property ownership structure and policy wording determine who must insure the building, fit-out, contents, glass, liability risks and income-related losses. - read more

Knowledgebase
Grace Period:
A time period after the premium is due during which an insurance policy remains in force even if the premium has not yet been paid.