Commercial Property Insurance Online :: Contact Us

Contact Commercial Property Insurance Online

commercial-property.insuranceonline.com.au

How can we help you today?

Whether you’d like to explore Commercial Property Insurance Online options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Commercial Property Insurance Online experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

Follow us!

We are a proud member of the Financial Services Online network!

Connect with us on your favourite social media platform for the latest financial news, views, resources and information.


Insurance News

Insurance Code Rewrite Could Lift Standards for Tradies
Insurance Code Rewrite Could Lift Standards for Tradies
21 Jun 2026: Paige Estritori
Australian tradies could soon see an important shift in how general insurers are expected to communicate, manage claims and resolve disputes, with the industry’s General Insurance Code of Practice moving closer to a major rewrite. - read more
Victoria’s Strata Commission Debate Enters a New Phase
Victoria’s Strata Commission Debate Enters a New Phase
20 Jun 2026: Paige Estritori
Victoria’s owners corporation sector has moved into a new stage of reform after the state government released its response to an expert review of the Owners Corporations Act 2006. While the review recommended stronger controls over payments and benefits linked to owners corporation managers, including commission-style arrangements, the government has stopped short of an immediate ban and will undertake further analysis before deciding how far the changes should go. - read more
Direct vs Broker: What Youi’s SME Insurance Shift Means
Direct vs Broker: What Youi’s SME Insurance Shift Means
20 Jun 2026: Paige Estritori
Youi’s latest comments to the federal parliamentary inquiry into small business insurance have put a practical question back in front of Australian sole traders and small operators: is cheaper, simpler direct insurance always better, or does advice still matter when business risks become more complex? - read more
Tax Audit Cover Demand Rises as ATO Focus Sharpens
Tax Audit Cover Demand Rises as ATO Focus Sharpens
20 Jun 2026: Paige Estritori
Australian small business owners are showing growing interest in tax audit insurance as the Australian Taxation Office increases compliance attention across several sectors, including professional services. For freelancers, consultants and sole traders, the trend is a timely reminder that tax administration is not just a bookkeeping task; it is a business risk that can create real financial pressure if an enquiry lands at the wrong time. - read more
What a Softer Insurance Market Could Mean for Personal Trainers
What a Softer Insurance Market Could Mean for Personal Trainers
20 Jun 2026: Paige Estritori
Australia’s commercial insurance market has moved into a more favourable phase for many business buyers in the first half of 2026, with industry reporting pointing to stronger insurer appetite, broader capacity and easing pressure across several key classes. For personal trainers, fitness instructors and small studio operators, the message is not that cover is suddenly simple or cheap. - read more
Commercial Property Insurance Articles

Is Commercial Property Insurance Mandatory? What Every Landlord Should Know
Is Commercial Property Insurance Mandatory? What Every Landlord Should Know
Commercial property insurance is a type of coverage designed to protect property landlords and investors from various risks. It typically encompasses buildings, equipment, and other assets associated with commercial spaces. Understanding this insurance is crucial for anyone involved in property leasing or investment, as it can safeguard against significant financial loss. - read more
What does Commercial Property Insurance cover?
What does Commercial Property Insurance cover?
Commercial property insurance is vital for anyone who owns or operates a business that involves a physical location. This type of insurance protects your business premises, equipment, and any inventory within the space. Whether you're a landlord, a small business owner, or a property investor, having a solid understanding of commercial property insurance is essential. It not only safeguards your physical assets but also provides peace of mind for your financial investment. - read more
Understanding Commercial Property Insurance for Multiple Locations: What Landlords Need to Know
Understanding Commercial Property Insurance for Multiple Locations: What Landlords Need to Know
When it comes to owning commercial properties in Australia, understanding the ins and outs of insurance is crucial. Commercial property insurance serves as a safety net, protecting your valuable assets against unforeseen events. It's designed to cover the buildings themselves, as well as any equipment, inventory, and even loss of income due to disruptions. - read more
How Deductibles Impact Your Commercial Property Insurance Premiums
How Deductibles Impact Your Commercial Property Insurance Premiums
When it comes to commercial property insurance, a deductible is the amount of money a policyholder agrees to pay out-of-pocket before the insurance coverage kicks in. This can be a fixed dollar amount or a percentage of the total insured value. Understanding how deductibles work is crucial for any landlord or business owner seeking to protect their assets effectively. - read more
Is Commercial Property Insurance mandatory?
Is Commercial Property Insurance mandatory?
Commercial property insurance is a type of coverage that protects businesses and their assets from various risks. This insurance safeguards physical properties, including buildings, equipment, inventory, and other essential assets. By having commercial property insurance, businesses can mitigate losses that may occur due to unexpected events. - read more

Knowledgebase
Umbrella Policy:
An additional insurance policy that provides extra liability coverage beyond the limits of the insured's primary policies.