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commercial-property.insuranceonline.com.au

How can we help you today?

Whether you’d like to explore Commercial Property Insurance Online options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Commercial Property Insurance Online experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Insurance News

Why rising builder failures matter for contract works cover
Why rising builder failures matter for contract works cover
17 Sep 2026: Paige Estritori
Australia's construction sector remains under pressure, with recent insolvency figures continuing to show building and construction as one of the most exposed parts of the economy. Higher material costs, tight margins, labour shortages, delayed payments and fixed-price contract stress have all contributed to a tougher operating environment for builders, subcontractors and project owners. - read more
How Softer Truck Sales Can Affect Insurance Decisions
How Softer Truck Sales Can Affect Insurance Decisions
17 Sep 2026: Paige Estritori
Recent transport industry sales updates point to a more selective new-truck market, with operators weighing replacement timing against finance costs, emissions planning, availability and contract confidence. For truck businesses, that matters well beyond the showroom. A change in buying momentum can flow through to vehicle values, repair economics, insurer appetite and the way fleets should set insurance sums before renewal. - read more
Cyber Scam Alerts: What Trade Businesses Should Check Now
Cyber Scam Alerts: What Trade Businesses Should Check Now
17 Sep 2026: Paige Estritori
Fresh small business cyber warnings are a practical reminder that digital risk is no longer just a concern for large companies with complex IT systems. For Australian tradespeople, the most damaging cyber incident may be far simpler: a fake invoice, altered bank details, a compromised email account or a scam message that looks like it came from a supplier, builder, real estate agent or client. - read more
Why Super Service Standards Matter for Your Income Protection
Why Super Service Standards Matter for Your Income Protection
17 Sep 2026: Paige Estritori
ASIC’s continuing focus on superannuation member services has put another practical issue in front of Australian workers: insurance inside super is not just about whether cover exists, but whether members can understand and use it when they need help. Recent regulatory attention on trustee administration, communication and claims support is a timely reminder for anyone relying on salary continuance or income protection benefits through their fund. - read more
What More PBS Trucking Means for Insurance Cover
What More PBS Trucking Means for Insurance Cover
17 Sep 2026: Paige Estritori
Recent transport industry reporting has again highlighted growing interest in Performance Based Standards vehicles and other high-productivity truck combinations across Australia. For operators, the attraction is clear: fewer trips, better payload efficiency and stronger productivity on approved routes. For insurers, however, the shift is not simply a matter of adding another truck to the schedule. PBS combinations can alter exposure across vehicle value, route compliance, load responsibility, driver capability and recovery after an incident. - read more
Commercial Property Insurance Articles

Is Commercial Property Insurance Mandatory for Businesses?
Is Commercial Property Insurance Mandatory for Businesses?
Commercial property insurance is designed to help protect business premises, equipment, stock and other physical assets from insured events such as fire, theft, vandalism, storm damage and other property-related risks. It may not be mandatory for every business, but it is often an important part of managing the financial impact of unexpected damage or disruption. - read more
Is Commercial Property Insurance Mandatory? What Every Landlord Should Know
Is Commercial Property Insurance Mandatory? What Every Landlord Should Know
Commercial property insurance is a type of coverage designed to protect property landlords and investors from various risks. It typically encompasses buildings, equipment, and other assets associated with commercial spaces. Understanding this insurance is crucial for anyone involved in property leasing or investment, as it can safeguard against significant financial loss. - read more
Commercial lease insurance responsibilities for landlords and tenants
Commercial lease insurance responsibilities for landlords and tenants
In a leased commercial property, insurance responsibility is usually divided between the landlord, the tenant and sometimes a strata or owners corporation. The lease, property ownership structure and policy wording determine who must insure the building, fit-out, contents, glass, liability risks and income-related losses. - read more
Beyond the Basics: Essential Add-Ons for Comprehensive Commercial Property Insurance
Beyond the Basics: Essential Add-Ons for Comprehensive Commercial Property Insurance
Commercial property insurance is a vital safeguard for businesses and landlords, protecting physical assets from a variety of risks. This type of insurance covers a range of properties, from office buildings to retail spaces, ensuring that in the event of damage or loss, you have financial support to recover your investment. - read more
How commercial property insurance sums insured and replacement costs work
How commercial property insurance sums insured and replacement costs work
Commercial property sums insured should reflect the likely cost to reinstate or replace insured property, not simply its market value. This guide explains replacement cost, reinstatement value, underinsurance risk and average clauses for Australian commercial property owners. - read more

Knowledgebase
Term Life Insurance:
A form of life insurance that is a pure protection policy with no cash or maturity value which lasts for a specific length of time, called a term.