Commercial Property Insurance Online :: Contact Us

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commercial-property.insuranceonline.com.au

How can we help you today?

Whether you’d like to explore Commercial Property Insurance Online options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Commercial Property Insurance Online experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Insurance News

Europ Assistance Australia Now Underwriting Its Own Travel Insurance Policies
Europ Assistance Australia Now Underwriting Its Own Travel Insurance Policies
07 May 2026: Paige Estritori
In a significant development for the Australian travel insurance sector, Europ Assistance Australia (EAA) has been granted a general insurance licence by the Australian Prudential Regulation Authority (APRA). This authorisation enables EAA to underwrite its own travel insurance products, marking a pivotal step in its commitment to the Australian market. - read more
ATIA Pushes for Permanent Travel Insurance Sales Rights for Agents
ATIA Pushes for Permanent Travel Insurance Sales Rights for Agents
07 May 2026: Paige Estritori
The Australian Travel Industry Association (ATIA) is intensifying its efforts to secure a permanent authorisation for travel agents, tour operators, and accredited travel businesses to sell travel insurance at the time of booking. This initiative follows an exemption granted in 2021, which is set to expire in October 2026. - read more
Nib Divests World Nomads International Travel Insurance to Focus on Core Health Services
Nib Divests World Nomads International Travel Insurance to Focus on Core Health Services
07 May 2026: Paige Estritori
In a strategic move to concentrate on its core health insurance operations, Nib Holdings has entered into a binding agreement to sell its World Nomads international travel insurance business to International Medical Group (IMG) for a cash consideration of $67.5 million. This transaction is subject to regulatory approvals and customary conditions, with the majority of proceeds expected within the current calendar year. - read more
ACCC Halts IAG's Proposed Acquisition of RAC Insurance
ACCC Halts IAG's Proposed Acquisition of RAC Insurance
07 May 2026: Paige Estritori
The Australian Competition and Consumer Commission (ACCC) has intervened to block Insurance Australia Group's (IAG) proposed $1.35 billion acquisition of RAC Insurance, citing significant concerns over reduced competition in Western Australia's insurance sector. This decision underscores the regulator's commitment to maintaining a competitive market landscape, particularly in essential household insurance lines. - read more
Middle East Conflict Drives Up Costs for Australian Insurers
Middle East Conflict Drives Up Costs for Australian Insurers
07 May 2026: Paige Estritori
The ongoing conflict in the Middle East is exerting significant pressure on Australian insurers, leading to increased costs across various lines of business. The Insurance Council of Australia (ICA) has reported that rising fuel prices are disrupting supply chains, escalating the cost of materials, and delaying labour availability for repairs to homes and vehicles. - read more
Commercial Property Insurance Articles

What Factors Affect Commercial Property Insurance Premiums?
What Factors Affect Commercial Property Insurance Premiums?
Commercial property insurance is designed to protect businesses and landlords against losses to their buildings and other related assets. This type of insurance covers various incidents, such as fire, theft, and damage from natural disasters. It's essential for safeguarding not just the physical property but also the livelihood associated with the business operations conducted within that space. - read more
Understanding Commercial Property Insurance for Multiple Locations: What Landlords Need to Know
Understanding Commercial Property Insurance for Multiple Locations: What Landlords Need to Know
When it comes to owning commercial properties in Australia, understanding the ins and outs of insurance is crucial. Commercial property insurance serves as a safety net, protecting your valuable assets against unforeseen events. It's designed to cover the buildings themselves, as well as any equipment, inventory, and even loss of income due to disruptions. - read more
Is Commercial Property Insurance mandatory?
Is Commercial Property Insurance mandatory?
Commercial property insurance is a type of coverage that protects businesses and their assets from various risks. This insurance safeguards physical properties, including buildings, equipment, inventory, and other essential assets. By having commercial property insurance, businesses can mitigate losses that may occur due to unexpected events. - read more
Beyond the Basics: Essential Add-Ons for Comprehensive Commercial Property Insurance
Beyond the Basics: Essential Add-Ons for Comprehensive Commercial Property Insurance
Commercial property insurance is a vital safeguard for businesses and landlords, protecting physical assets from a variety of risks. This type of insurance covers a range of properties, from office buildings to retail spaces, ensuring that in the event of damage or loss, you have financial support to recover your investment. - read more
Natural Disasters and Your Commercial Property: Is Your Insurance Adequate?
Natural Disasters and Your Commercial Property: Is Your Insurance Adequate?
Australia is known for its diverse landscapes, but one of the harsher realities it faces is the increasing frequency of natural disasters. From bushfires in the outback to devastating floods in urban areas, these events can have severe implications for commercial properties. Business owners must navigate the challenges of not only protecting their assets but also ensuring the continuity of their operations. - read more

Knowledgebase
Aggregate Limit:
The maximum amount an insurer will pay for all covered losses during a policy period.