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commercial-property.insuranceonline.com.au

How can we help you today?

Whether you’d like to explore Commercial Property Insurance Online options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Commercial Property Insurance Online experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Insurance News

IAG's Ambitious 2030 Growth Plan: What It Means for Tradies
IAG's Ambitious 2030 Growth Plan: What It Means for Tradies
31 May 2026: Paige Estritori
Insurance Australia Group (IAG) has unveiled an ambitious strategy, aiming to achieve over $25 billion in gross written premiums by 2030. This plan, announced during their Investor Day in Sydney, focuses on expanding their customer base to more than 11 million and enhancing shareholder returns. For tradespeople across Australia, this development could have significant implications. - read more
Addressing Delays in Income Protection Insurance Payouts: What Tradies Need to Know
Addressing Delays in Income Protection Insurance Payouts: What Tradies Need to Know
31 May 2026: Paige Estritori
Recent reports indicate a 67% increase in violations of the Life Insurance Code of Practice related to timely income protection payments. This trend is concerning for tradespeople who depend on these payouts during periods of illness or injury. - read more
Regulators Call for Immediate Reforms in TPD Insurance Amid Rising Mental Health Claims
Regulators Call for Immediate Reforms in TPD Insurance Amid Rising Mental Health Claims
31 May 2026: Paige Estritori
In a recent joint roundtable, the Australian Prudential Regulation Authority (APRA) and the Australian Securities and Investments Commission (ASIC) have emphasised the pressing need for reforms in Total and Permanent Disability (TPD) insurance. The regulators highlighted that without prompt action, the sustainability of TPD insurance could be at risk, primarily due to the increasing frequency and complexity of mental health-related claims. - read more
APRA Enforces Capital Add-On and Licence Conditions on KeyInvest After Risk Management Review
APRA Enforces Capital Add-On and Licence Conditions on KeyInvest After Risk Management Review
31 May 2026: Paige Estritori
The Australian Prudential Regulation Authority (APRA) has recently imposed an additional $5.5 million capital requirement on KeyInvest Limited, a life insurance company and friendly society primarily offering funeral bonds. This decision follows an independent review that identified shortcomings in KeyInvest's risk management framework and raised concerns about the board's oversight of the insurer's long-term objectives. - read more
Consumer Advocates Challenge Proposed Changes to Mental Health Exclusions in Life Insurance Policies
Consumer Advocates Challenge Proposed Changes to Mental Health Exclusions in Life Insurance Policies
31 May 2026: Paige Estritori
Consumer advocacy groups have recently expressed strong opposition to life insurers' proposals to lift existing code restrictions on blanket exclusions for mental health coverage. This move by insurers aims to modify the Life Insurance Code of Practice to allow for broader exclusions related to mental health conditions. - read more
Commercial Property Insurance Articles

Beyond the Basics: Essential Add-Ons for Comprehensive Commercial Property Insurance
Beyond the Basics: Essential Add-Ons for Comprehensive Commercial Property Insurance
Commercial property insurance is a vital safeguard for businesses and landlords, protecting physical assets from a variety of risks. This type of insurance covers a range of properties, from office buildings to retail spaces, ensuring that in the event of damage or loss, you have financial support to recover your investment. - read more
Is Commercial Property Insurance Mandatory? What Every Landlord Should Know
Is Commercial Property Insurance Mandatory? What Every Landlord Should Know
Commercial property insurance is a type of coverage designed to protect property landlords and investors from various risks. It typically encompasses buildings, equipment, and other assets associated with commercial spaces. Understanding this insurance is crucial for anyone involved in property leasing or investment, as it can safeguard against significant financial loss. - read more
What does Commercial Property Insurance cover?
What does Commercial Property Insurance cover?
Commercial property insurance is vital for anyone who owns or operates a business that involves a physical location. This type of insurance protects your business premises, equipment, and any inventory within the space. Whether you're a landlord, a small business owner, or a property investor, having a solid understanding of commercial property insurance is essential. It not only safeguards your physical assets but also provides peace of mind for your financial investment. - read more
The Essential Checklist for Property Investors: Filing a Claim with Confidence
The Essential Checklist for Property Investors: Filing a Claim with Confidence
As a property investor, having the right commercial property insurance is vital. It protects your investment against unexpected events, ensuring that your assets are safeguarded. Commercial property insurance covers a range of risks that can lead to significant financial losses, from natural disasters to theft. Understanding the nuances of this insurance is essential for making informed decisions that impact your bottom line. - read more
Understanding Commercial Property Insurance for Multiple Locations: What Landlords Need to Know
Understanding Commercial Property Insurance for Multiple Locations: What Landlords Need to Know
When it comes to owning commercial properties in Australia, understanding the ins and outs of insurance is crucial. Commercial property insurance serves as a safety net, protecting your valuable assets against unforeseen events. It's designed to cover the buildings themselves, as well as any equipment, inventory, and even loss of income due to disruptions. - read more

Knowledgebase
Claim Adjuster:
An insurance professional who investigates and evaluates insurance claims to determine the amount the insurance company should pay.