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    Insurance News

    Broker Code Overhaul Puts Renewals and Disclosure in Focus
    Broker Code Overhaul Puts Renewals and Disclosure in Focus
    28 Oct 2026: Paige Estritori
    A new Insurance Brokers Code of Practice has been launched by the National Insurance Brokers Association, putting clearer disclosure, renewal contact and client support standards on the agenda for Australian businesses that use brokers to arrange cover. The 2027 Code takes effect on 1 January 2027 and is designed to set out, in plainer language, what clients should be able to expect from subscribing insurance brokers. - read more
    Income Protection Complaints Remain a Key Life Insurance Pressure Point
    Income Protection Complaints Remain a Key Life Insurance Pressure Point
    28 Oct 2026: Paige Estritori
    The Australian Financial Complaints Authority’s latest annual review has put income protection insurance back in focus, with the product again attracting the highest number of life insurance complaints in 2025-26. The figures are a useful reminder that the real value of cover is tested not at purchase, but when illness or injury interrupts a person’s capacity to earn. - read more
    Farm Flood Dispute Shows the Cost of Delayed Claims Handling
    Farm Flood Dispute Shows the Cost of Delayed Claims Handling
    28 Oct 2026: Paige Estritori
    A recent Australian Financial Complaints Authority determination involving a flooded farmhouse has put claims handling back under the microscope for rural policyholders, after the insurer was ordered to pay almost $432,000 across building repairs, additional temporary accommodation, professional costs and compensation for non-financial loss. The decision, dated 27 August 2026 and reported by Insurance News on 15 October 2026, is a useful reminder that the practical aftermath of a farm flood can extend well beyond the first clean-up. - read more
    Truck Claim Dispute Shows Disclosure Evidence Matters
    Truck Claim Dispute Shows Disclosure Evidence Matters
    24 Oct 2026: Paige Estritori
    A recent Australian Financial Complaints Authority decision involving a vandalised Hino truck is a useful reminder that disclosure disputes in commercial motor insurance turn on evidence, not assumptions. Reported by insuranceNEWS.com.au on 15 October 2026, the matter ended with Suncorp being ordered to reinstate the policy and reassess the claim after AFCA found the insurer had not proved that undisclosed driving history would have justified refusing the risk. - read more
    Why rising builder failures matter for contract works cover
    Why rising builder failures matter for contract works cover
    17 Sep 2026: Paige Estritori
    Australia's construction sector remains under pressure, with recent insolvency figures continuing to show building and construction as one of the most exposed parts of the economy. Higher material costs, tight margins, labour shortages, delayed payments and fixed-price contract stress have all contributed to a tougher operating environment for builders, subcontractors and project owners. - read more
    Commercial Property Insurance Articles

    Natural Disasters and Your Commercial Property: Is Your Insurance Adequate?
    Natural Disasters and Your Commercial Property: Is Your Insurance Adequate?
    Australia is known for its diverse landscapes, but one of the harsher realities it faces is the increasing frequency of natural disasters. From bushfires in the outback to devastating floods in urban areas, these events can have severe implications for commercial properties. Business owners must navigate the challenges of not only protecting their assets but also ensuring the continuity of their operations. - read more
    Commercial lease insurance responsibilities for landlords and tenants
    Commercial lease insurance responsibilities for landlords and tenants
    In a leased commercial property, insurance responsibility is usually divided between the landlord, the tenant and sometimes a strata or owners corporation. The lease, property ownership structure and policy wording determine who must insure the building, fit-out, contents, glass, liability risks and income-related losses. - read more
    What to do if a commercial property insurance claim is delayed or declined
    What to do if a commercial property insurance claim is delayed or declined
    If a commercial property insurance claim is delayed, disputed or declined, policyholders can take practical steps to clarify the insurer's position, strengthen their evidence, use the insurer's internal dispute resolution process and, where eligible, escalate the complaint to AFCA. - read more
    How commercial property insurance sums insured and replacement costs work
    How commercial property insurance sums insured and replacement costs work
    Commercial property sums insured should reflect the likely cost to reinstate or replace insured property, not simply its market value. This guide explains replacement cost, reinstatement value, underinsurance risk and average clauses for Australian commercial property owners. - read more
    Understanding Commercial Property Insurance for Multiple Locations: What Landlords Need to Know
    Understanding Commercial Property Insurance for Multiple Locations: What Landlords Need to Know
    When it comes to owning commercial properties in Australia, understanding the ins and outs of insurance is crucial. Commercial property insurance serves as a safety net, protecting your valuable assets against unforeseen events. It's designed to cover the buildings themselves, as well as any equipment, inventory, and even loss of income due to disruptions. - read more

    Knowledgebase
    Incontestability Clause:
    A provision in a life insurance policy that prevents the insurer from voiding coverage due to a misstatement by the insured after a certain period.