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    Insurance News

    What Rising Insurance Disputes Mean for Income Protection Customers
    What Rising Insurance Disputes Mean for Income Protection Customers
    29 Oct 2026: Paige Estritori
    New Zealand’s latest insurance dispute figures are a timely warning for anyone relying on personal cover to protect their household income. The Insurance & Financial Services Ombudsman Scheme reported that, for the year ended 30 June 2026, health insurance became the largest category of disputes it investigated for the first time, with health disputes up 91 percent and 833 dispute investigations completed across all categories. - read more
    Why Falling Insurance Rates May Not Flow Evenly to Truck Operators
    Why Falling Insurance Rates May Not Flow Evenly to Truck Operators
    29 Oct 2026: Paige Estritori
    Fresh commercial insurance market data is giving Australian businesses a more favourable pricing backdrop, but truck owners should be cautious about assuming broad rate falls will automatically reduce heavy vehicle premiums. Marsh’s Q3 2026 Global Insurance Market Index, released on 21 October 2026, reported a 12 per cent fall in Pacific commercial insurance rates for the quarter, led by property and supported by strong insurer competition and available capacity. - read more
    Why Data Centre Work Is a Different Risk for Tradies
    Why Data Centre Work Is a Different Risk for Tradies
    29 Oct 2026: Paige Estritori
    Australia’s fast-growing data centre construction market is opening opportunities for electrical, HVAC, fire protection, cabling, fit-out and commissioning trades, but recent insurance industry discussion suggests the risk settings are not always keeping pace with the work. At a recent Australasian Professional Indemnity Group conference, specialists warned that data centre projects can involve unusual contractual, professional and technology-related exposures, especially where contractors rely on annual insurance programs designed for more conventional building work. - read more
    Why Mental Health Cover Is Back in the Income Protection Spotlight
    Why Mental Health Cover Is Back in the Income Protection Spotlight
    29 Oct 2026: Paige Estritori
    Australia’s life insurance industry has moved mental health cover back to the centre of the affordability debate, after the Council of Australian Life Insurers released its response on 30 September 2026 to the independent review of the Life Insurance Code of Practice. For workers who rely on income protection insurance, the issue is practical: mental health conditions can affect earning capacity just as seriously as physical illness, but changes designed to keep premiums manageable may also alter what is covered. - read more
    Crash Data Shows Where Truck Risk Is Shifting
    Crash Data Shows Where Truck Risk Is Shifting
    29 Oct 2026: Paige Estritori
    The 2026 National Truck Accident Research Centre major incident report gives Australian truck operators a useful, if challenging, snapshot of where serious heavy vehicle risk is changing. Released in October 2026 and based on de-identified NTI-insured heavy vehicle major-loss claims, the report points to progress on distraction and fatigue, while also highlighting renewed concern about inappropriate speed and following distance. - read more
    Commercial Property Insurance Articles

    Beyond the Basics: Essential Add-Ons for Comprehensive Commercial Property Insurance
    Beyond the Basics: Essential Add-Ons for Comprehensive Commercial Property Insurance
    Commercial property insurance is a vital safeguard for businesses and landlords, protecting physical assets from a variety of risks. This type of insurance covers a range of properties, from office buildings to retail spaces, ensuring that in the event of damage or loss, you have financial support to recover your investment. - read more
    How Deductibles Impact Your Commercial Property Insurance Premiums
    How Deductibles Impact Your Commercial Property Insurance Premiums
    When it comes to commercial property insurance, a deductible is the amount of money a policyholder agrees to pay out-of-pocket before the insurance coverage kicks in. This can be a fixed dollar amount or a percentage of the total insured value. Understanding how deductibles work is crucial for any landlord or business owner seeking to protect their assets effectively. - read more
    Understanding Commercial Property Insurance for Multiple Locations: What Landlords Need to Know
    Understanding Commercial Property Insurance for Multiple Locations: What Landlords Need to Know
    When it comes to owning commercial properties in Australia, understanding the ins and outs of insurance is crucial. Commercial property insurance serves as a safety net, protecting your valuable assets against unforeseen events. It's designed to cover the buildings themselves, as well as any equipment, inventory, and even loss of income due to disruptions. - read more
    What does Commercial Property Insurance cover?
    What does Commercial Property Insurance cover?
    Commercial property insurance is vital for anyone who owns or operates a business that involves a physical location. This type of insurance protects your business premises, equipment, and any inventory within the space. Whether you're a landlord, a small business owner, or a property investor, having a solid understanding of commercial property insurance is essential. It not only safeguards your physical assets but also provides peace of mind for your financial investment. - read more
    What to do if a commercial property insurance claim is delayed or declined
    What to do if a commercial property insurance claim is delayed or declined
    If a commercial property insurance claim is delayed, disputed or declined, policyholders can take practical steps to clarify the insurer's position, strengthen their evidence, use the insurer's internal dispute resolution process and, where eligible, escalate the complaint to AFCA. - read more

    Knowledgebase
    Claim Adjuster:
    An insurance professional who investigates and evaluates insurance claims to determine the amount the insurance company should pay.